1 Customer Reviews
Review from Aniesia B
3 stars08/13/2022
The doctor is always willing to help you with what he can but the front desk staffing will make you seek business some place else. There is always a rude woman by the name of **** that answers the phone majority of the time. She is quick to tell you what she can’t help you with and doesn’t even try to help you with resolving your issues. She does not relay messages back to the doctor that she says she is taking. She has even hung up the phone on me when she didn’t feel like explaining things to me anymore. She’s always had an attitude when I call in as if she hates her job. She is very impatient when she speaks to me and should not be performing a job that involves customer service. If she speaks to me in that manner,I’m sure she speaks to others that way. The doctor should not have people working for him with these types of attitudes. This will slowly ruin his business.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.