ComplaintsforShuff Services & Home Repair
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Complaint Details
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Initial Complaint
07/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired ******* Shuff May 18, 2020 (Shuff Services &Home Repair) to fix our siding, put one downspout back up, and take down old satelite dish. I paid him $350 cash as agreed same day. 3 weeks later the same siding was falling off...again. I contacted him numerous times within the course of several weeks to only have my messages blown off, but I knew he had seen them...via FB messenger. I finally gave up after many weeks of trying to get him to commit to a date to come back and do the job. He blamed it on a wrong J channel, said my siding was "junk"... mind you, the spare siding I power washed , inspected and had laid out for him to use had never been installed.I had additional "channels" laid out as well in plain site with the spare siding.. He never once mentioned these things to me as being an issue or hindurance before, during or after the job. Additionally, he blamed it on the wind. I did consider that, however the really windy day we had in late May or early June, the wind was blowing against the opposite side of the house....I stink at directions but it was blowing left to right of the house, not right to left. When he did finally get mad and reply after I reached out to a mutule friend who recommended him. (Relative of his). He would never give me a date and time he'd come back and got rude and nasty...I waited a couple weeks longer and gave up and hired a second guy who came out and fixed Mr. Shuffs work...another $300. 1. Downspout was not put up correctly. He caused the gutter to pull away from house as a result. 2. Siding he "fixed" fell off again. Per 2nd professional opinion...was not nailed up, not tucked, or even pieced together right. 3. He didnt removethe satelite dish from property once it was down. Screenshots, pictures available as evidence. I gave him plenty of chances to make things right-but no resolve. I requested a refund but received more excuses and hatred. Please help.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.