Business ProfileforCheryl's
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 646 McCorkle Blvd, Westerville, OH 43082-8778
- BBB File Opened:
- 5/2/1986
- Years in Business:
- 43
- Business Started:
- 5/1/1981
- Date of New Ownership:
- 3/28/2005
- Business Incorporated:
- 3/30/1981
- Type of Entity:
- Corporation
- Alternate Business Name
- Cheryl & Co.
- Business Management
- Ms. Kara Jaggers, Vice President/Merchandising
- Ms. Lisa Darner, Manager of Customer Experience
- Ms. Gina Cappo, Director Service Center Operations & Customer Experience
- Contact Information
Principal
- Ms. Kara Jaggers, Vice President/Merchandising
Customer Contact
- Ms. Lisa Darner, Manager of Customer Experience
- Additional Contact Information
Fax Numbers
- (614) 891-8599Other Fax
Phone Numbers
- (800) 443-8124Other Phone
- (614) 776-1500Other Phone
- (614) 891-8599
Customer Complaints
90 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/01/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
In December of 2023 I purchased a Cookie Subscription for (1) year. Once a month, cookies would be delivered to my elderly Mother. This subscription started in January 2024, and was to continue thru December 2024. My Mother is: J*** ****** ** * **** *** ***** **** ************ ** ******
The cookies arrived every month until September, when they did not arrive. I reached out to Customer Service online, they shipped the cookies. Again in October, the cookies failed to arrive. I contacted Customer Service, they said they would ship them… they did not. First it’s a chore to get a human being, then when you do, they refuse to answer any questions. I want them to honor our contract, or refund my money. Thank You
Customer Reviews
83 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ann M
1 star10/27/2024
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