Customer ReviewsforDeCenzo Custom Homes, Inc.

We contracted with this company to remodel our average sized kitchen which took an overly long length of time to complete. The lack of planning on the part of the contractor (calling for subs, sourcing the materials, etc.) caused long delays in completion so what should have taken at most 2 months took over 4 months to complete. There was poor communication between contractor and subs which meant subs showed up without a clear understanding of what was needed which meant multiple trips to finish the job. And none of the contractors staff ever seemed to know where things were in the project. We spent 6 weeks without a kitchen or sink on the first floor. At the very end we discovered this contractor charged $35 per square foot in labor (we bought the tile) to install a simple 42 square foot tile backsplash, 3 times more than the average cost. The cost of the backsplash exceeded the cost for shelving for a walk in pantry. Mistakes made in applying payments caused a dispute over the actual balance due (it was us, not the contractor who found the discrepancy). Learn from our mistakes if using this contractor: Ask for a complete itemized list (materials and labor) for every aspect of the project, a specific project plan with estimated dates and times for completion that is updated throughout the project (and question every delay), and be vigilant on the accounting.