ComplaintsforUrban Air Adventure Park
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Complaint Details
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Initial Complaint
04/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I visited urban air due to having a membership. Yesterday I ordered my normal order, the lady poorly mishandled my food and when I ask for a refund they refused. This facility lacks understanding when it comes to food and refunds it must be posted in a visible location to customers regarding food issues. Also, their supervisor loudly and aggressively argued rather than trying to fix the problem.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.