2 Customer Reviews
Review from Ashley T
1 star05/19/2023
On February 25th my husband went in to have a remote key made for our car. After the guy finished making the key he then proceeds to put the key in the ignition. Instead of turning the steering wheel to unlock it he forces the key. When it still won’t turn he takes the key out and puts our valet key in and does the same thing except this time he takes a wrench to the key ruining the valet key and breaking the ignition. He doesn’t tell my husband anything is wrong until after he is almost done fixing the ignition. He then proceeds to charge $322 vs the $165 that was agreed upon and said the ignition was broke before we ever got there. Anyone who has ever drove a car knows the car wouldn’t have been able to get there with a broken ignition. He needed to unlock the steering wheel not break my ignition and valet key. On top of it the key he made is junk. We have had to take it apart several times to get it to be fixed again. He refuses to give us our money back so we may have to sue. Do not use unless you want your items snapped cracked and broke. Boy did he live up to his name.Review from Josh M
1 star10/28/2022
Dishonest company. I was quoted $150 to change 3 deadbolt locks. $75 for the travel and $25 for each lock. I ended up being charged $250 to change 3 locks.
Customer Review Rating
Average of 2 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.