ComplaintsforMark Allen Buick GMC
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Complaint Details
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Initial Complaint
01/11/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I went on ** financial to see what I qualify for on a car loan. The ** website plainly stated that it was a soft inquiry and no harm to my credit report. It asked for the nearest dealership which is **** Allen **C, Collinsville Ok. Within 10 minutes I had email notifications about a hard inquiry on my credit report. The inquiry was from Mark *********************** I wasnt applying for a loan only! Within that same 10 minutes the dealership called me in reference to my inquiry on the ** financial website. They DID NOT have my authorization or permission to pull my credit and they did it anyway. I asked them about it and they didnt seem to think it was a big deal. That is bad business!!!
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.