ComplaintsforBrueggemann Fencing and Staining
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Complaint Details
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Initial Complaint
08/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Initially fencing was installed in late 2022. Now nine months later, the job still isn't done. The company is being run by the owners son and he does not keep his word. He ghosts you on text messages and calls until you're at the point of escalation.The crew left rocks and trash in the yard and cigarette butts in the road in front of the house.This company and the main operator are disrespectful and will scam you. They haven't completed their work and they are not welcome back to the property. I have an expensive fence that is being supported by ************* pickets because of their shoddy work.Initial Complaint
02/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I went through ****** for my new fence and they are using ********** Fencing. They did a fast and great job on the fence. I even got the neighbors to use them for their fence. But I was also having other landscaping work done in my backyard and needed Brueggemann to hold off on the large gate until the landscaping was all done moving large equipment back and forth. The owner's son, *****, agreed to come back and finish up the job but they said that I had to say it was finished otherwise ****** would not pay them for the work. I contacted ***** Nov 8, 2022 that the landscaping was done and it's now Feb 2023 and the gate is still not finished. He is now ghosting me on text and phone so I'm assuming I will have to pay someone else to finish the job. Has left a sour taste in my mouth for this company.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.