ComplaintsforWestern-Shamrock Corporation
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Complaint Details
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Initial Complaint
12/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I had someone show up at my home is June ********************************************************************** I informed them the check they presented was not signed, nor cashed, by me. They basically called me a liar. I then filed a police report. The police stated they went and spoke to someone at the business who stated someone had since come in and paid the loan. Again, not me. The police stated since the amount(approx $750) had been paid there was not much they could do. On 12/19/23 someone from said business showed up at my home and told me that I owed them interest on the loan. They claimed to have called and mailed me information(I have received neither). I, again, explained to them that I never took out a loan with them and was a victim of stolen mail. They continued to harras me and I I finally asked them to leave my property. They also threatened to report me to the credit bureau.This business is unsavory and their bullying tactics against a victim of theft are ridiculous. I want them to leave me alone and never bother me again.Initial Complaint
04/14/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I obtained a short term loan with the business in question. Western-Shamrock Tulsa branch on Harvard. I am a 100% disabled vet and due to economic strains and circumstances I have communicated on multiple occasions to the branch manager about my situation and inability to arrange any type of payment and would like to schedule something out to come current on my loan payments. I have been continually harrased by multiple phone calls a day and Tracy (the branch manager) coming to my house at 7 p.m. on multiple occasions now. I have asked her numerous times to not show up at my house or job and that I currently have no money to pay her. I have been in contact and feel there is no need for the constant invasion of my privacy. She explained she will come to my house everyday. I hope that she is informed it is a private residence in a neighborhood where the HOA has restricted solicitation. Please help me with this situation until I can get payment arranged with a different branch manager.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.