ComplaintsforSal's Auto Service
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Complaint Details
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Initial Complaint
08/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
1/15/24-Picked up rental hertz car taken to ***** auto repair for repairs, With new motor and 12mo warranty, for 5639.70$. 4/22/24-Jeep picked up paid in full vibrates over 45. 4/23/24-returned to ***** Auto Repair, lots of lights on and dying with automatic start. Charge 481.21 for speed sensor, cont to vibrate over 45mph 4/25/24-Picked up car still throwing codes and vibrating. Cont to manual disable automatic start. 5/2/24-returned rental car totaling Hertz-3085.74, Enterprise-2383.25 6/8/24-taken to Hibdon tires OKC d/t vibrating, tires brakes, rotors, oil change completed.600$. 6/11/24, drove to Louisiana with children for baseball. 6/12/24 Car overheats in Louisiana. Notified sals Auto, no return call. Taken to Firestone 2 days later, told it was a hose to coolant and would have to keep car 5 days for parts, part replaced by family friend 150$ Door dashed and ****** throughout stay. Totaling=177.04uber, ********** ***** ******* ****** ******** *ar overheated 2 hours into trip home, 530 Sunday, drove 10 hours in 100+heat with 2 children and a senior in the car with the windows down and the heater on, checking the coolant and maintaining temps to get home safely. Continued to vibrate doesn't start when stopped. 6/18/24 taken back to ***** must drive 20mph unable to accelerate, and unable to turn off car d/t not starting. Called and told nothing was wrong with it. Received a call from D.A. asking if I had an issue or needs for restitution and informed me my car was broken into while at *****, never informed of break in. 7/1/24 Picked up my jeep the following week, and automatic start stop light on and sensor plugged in(not in working order) Made the drive home unable to restart car. ***** ***** ********** *** ***** ** *** ***** **** **** ****** ** ***** ** **** ******* **** **** ****** *** *********** ******** ******* *** ******* ******** *** ***** ****** ***************** *** *** **** ***** ****** ** ***** ** **** *** ******* **** *** ****** ********
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.