Customer ReviewsforRed Carpet Car Wash

After frequenting the establishment several times, I arrived on 10/17/23 at 10:23am. When I got in line I was approached by an attendant who inquired which wash I preferred. I chose the "Wheel Deal " that hand cleans your rims. I expressed to the attendant the last time was not a very good job, she assured me and I heard her tell the cleaners to do a good job. I paid and left confident that the wheels were done, a good job. I stopped about 15 to 20 minutes later and just decided to admire my chrome wheels, they still had dirt on them.I called and complained about the dirt and was told there was nothing she could do, I asked for corporates number and she supplied it. Now just a little perspective.. I'm almost 68 years old, single, not in good health, monthly income. While speaking to corporate I explained my situation that gas prices were high it's all the way across town to get what I had been satisfied with for a couple of visits. She said to come right back, which I wasn't able to because I had a appointment to get to, my mechanic. She said, "Well were not going to do it after the wheels get dirty at the mechanics. " So I said well I will give a bad review and contact the BBB. She said, "Well if you say we didn't offer to fix your problem, you're a liar." I said so now I'm a liar, not very professional to your customers and I ended the call. I would at least like to be reimbursed for my visit at the least.