ComplaintsforElite Used Cars
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Complaint Details
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Initial Complaint
03/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I bought my car July 29,2023. From elite used cars. Within 6 months it had shut down do to an oil leak they didnt tell me about. They sent me to their mechanic name ******, ************ ( *******************) I was told to have him fix my car. At this point I was charge another $1800 . He told me he would use half of it to go buy a used engine from either ***** or **** He picked my car up 2 weeks after I paid him $900. I got my car back feb 16th. I was informed I needed a tune up and an oil change. I went to go get an oil change and they told me I had an oil leak still, when I told him about it he told me he was out of town and theres nothing he could do. a couple of week having it, I had to constantly put oil in there and check my oil. I called him on a separate occasion and told him about it he said he was going to be out of town for 2 weeks for a race show. I text him about the tune up he said he would do it for free and he was still out of town. Then my car started smoking and my car started stopping in the middle of the street and on the high way automatically. I was asking him to fix it and calling and txting him. He looked at it on march 27th and kept telling me it looks fine. He sprayed something in my car on the 27th and on the 28th my car wouldn't start or anything. He refuses to give me receipts of him buy the engine or even repairing my car to its full entirety. I feel like this isnt fair I paid him to fix my car and now hes complaining he knows nothing about it. As a high school student I feel like hes got over on me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.