ComplaintsforTop-DogK9Training
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Complaint Details
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Initial Complaint
03/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
CHRISTOPHE CLUGSTON WHO IS THE SOLE OWNER OF TOP-DOGK9TRAINING STOLE $1,500.00 FROM ME! HE DID NOT PROVIDE THE DOG TRAINING SERVICE I PAID FOR! On Wednesday March 16,2022 I paid Christophe Clugston $1,500.00 cash up front to train my 8-month-old GSD 4-5 times per week for 3 months. I know, very stupid of me to have trusted him paying him this way, but I've known Christophe for many years and thought he was a friend. He also told me he'd give me a "super special deal" if I paid in cash up front. Christophe agreed to take video of the training sessions, so I felt comfortable dropping my puppy off with him because I'd be well informed of what was taking place with my puppy. I brought my pup to Christophe to train 4 times. At the end of each training session I asked to see video of what he worked on with my puppy. Each time he told me that he did not take video because there was nothing to show me. Since Christophe refused to take video like he said he would before I paid him for his dog training service, I asked to stay and observe training. Christophe told me that I am not welcome to stay while he trains my puppy. This is a HUGE red flag in the dog training industry, and I am extremely uncomfortable with this. At that, I contacted Christophe Clugston to explain my position and ask for a refund of the money I paid to him for a service that I did not receive. Christophe did not respond to my inquiry and is now ignoring me and my request.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.