Customer ReviewsforHudson Plumbing Heating & Air Conditioning, Inc

Hired Horrible Hudson to completely install a new bathroom for 14k. I had my shower installed recently (Jan 2023) and was NOT happy with it. I personally could have completed the job myself and had same or better results. For starters, the plumbers DIDN’T BRING their own SUPPLIES and started RUMAGING THROUGH and using my builders’ supplies which was for the job they were working on; without even asking nonetheless. For the cost of the installation, they should have had their own. As for the shower itself, one panel was altered poorly (unsure why cut at all as wasn’t in the instructions). It was very UNEVEN and had a GOUGE several inches long on the flat surface. To make matters worse, it is the panel that a person showering would face which makes it incredibly noticeable. Another panel was quite a bit higher than the others leaving the whole shower uneven looking. Moreover, the entire caulking job was horribly LUMPY! A wet finger would have smoothed it. Come to find out they didn’t follow the manufacturer’s instructions at all when installing nor adhesive placement/drying. The plumbers even joked about being “glad that I wasn’t a ‘Karen’” before the shower install began, but this is truly subpar work! When reached out to the OWNER, Blake ******, not only did he LAUGH when I brought up the issue about the supplies, he didn’t offer to fix the issue of the dreadful installation. He did offer me a $500 discount to have someone else fix it and would deduct the cost of a replacement shower from what I owed. It would cost me more than $500 to hire the shower walls plus adhesive to be removed and new installment. Furthermore, he neglected the INCONVENIENCE of me having to take the time to purchase another shower and take time off work to have it installed and inspected. After the shower installation, the plumbers also LEFT the work site without even letting me know they were done. Looked up to them driving off. Wish would allow to upload PICS and more info (limited).

Hudson has always done me right, even following after other plumbers that left us hanging. They have even come in under budget. They're a delight to work with. I will absolutely continue to recommend them to friends.