Complaintsfor7 Star Convenience Store
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Complaint Details
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Initial Complaint
09/13/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
bought two different honey dew whip ultra pure cream chargers. the two bought were defective cans. they did not work when used for intended use. when brought back to the store, store manager stated one was locked and the other was empty. ****** stated after customer went home and got an empty container from home due to customer daily use. ****** stated due to not being able to get his money back from the defective items. he was not going to reimburse or exchange items that were defective.Business response
10/05/2023
Hi, we usually work with costumers if they have complaint like that, but that customer came back with empty can. if he came back with full can n it's not working, we will give him money back or switch with other one but how we can't give refund for empty one. Even the company will not take it back empty one.Initial Complaint
10/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I pulled up to the convenient store which has a gas station with that and I told the man that I wanted $10 worth of gas. I had my sister and my nephew with me. And I look back at the gas pump and when I did it was $57 and I called this woman over and told her it was supposed to be $10. And she told him and he proceeded to argue with me that I said to fill the tank and I did not tell him to fill the tank. I told him repeatedly $10. I asked to speak with the manager and he told me he was the manager. I then called my bank and explain the situation to see if they could do anything for me and they could not but they told me to call you guys file a complaint to see if you guys could help me they owe me $47 I live from paycheck to paycheck thats a big chunk out of my paycheck. They have a history of doing this. I did not know that until after it happened to me today. to resolve this I would like $47 back and for them to admit That I told them $10 of gas please. Not $57. I have uploaded where they held a Dollar from my account the transaction has not posted yet. But I will upload it tomorrow once it post
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Contact Information
120 E Ellendale Ave
Dallas, OR 97338-1510
Business hours
Today,Open 24 Hours
| MMonday | Open 24 Hours |
|---|---|
| TTuesday | Open 24 Hours |
| WWednesday | Open 24 Hours |
| ThThursday | Open 24 Hours |
| FFriday | Open 24 Hours |
| SaSaturday | Open 24 Hours |
| SuSunday | Open 24 Hours |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.