ComplaintsforMid-Valley Custom Cabinets
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Complaint Details
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Initial Complaint
02/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We are doing a kitchen remodel. We reached out to ********************* with Mid-Valley Custom Cabinets about making a couple Cabinets. On June 16 2023 we gave ***** $1000 cash to build the cabinets. He told us it would take about a week. I was a bit skeptical of the timeline but was happy ***** was so responsive. Over the course of the next few months I repeatedly text him to see how the progress was and when we could expect the cabinets to be finished. ***** would have an excuse why they weren't built and told me it would be another week. ***** quit responding and now I am unable to reach him with the phone number I had. I stopped by his shop to talk to him and ended up talking to the business owner **** next door to him. **** informed me that there has been multiple with the same issues of ***** taking money as a deposit and then not providing the cabinets or refunding the deposit. The address for Mid-Valley Custom Cabinets is ***************************************************************************. The phone number I have is ************.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.