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          Zales has 1772 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Signet Jewelers

              375 Ghent Rd Fairlawn, OH 44333-4601

              BBB Accredited Business

            • Kay Outlet

              200 Bass Pro Dr Ste 575 Pearl, MS 39208-9252

            • Peoples Jewelers

              2020 Sherwood Drive Sherwood Park, AB T8A 3H9

            • Kay Jewelers

              205 W Blackstock Rd Westgate Mall Spartanburg, SC 29301-1383

            • Banter by Piercing Pagoda

              19501 Biscayne Blvd # K1988 Miami, FL 33180

            Business ProfileZales

            Jewelry Stores
            Looking for more information? Access the headquarters listing for Signet Jewelers
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Contact Information

            12000 SE 82nd Ave STE 2084

            Portland, OR 97086-7742

            Visit Website
            (503) 652-1532

            Customer Reviews

            1.11/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 246 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            1,215 complaints closed in last 3 years

            380 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 95

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Overview

            Rocksbox is a jewelry membership service transforming the way women discover and buy jewelry.

            Products & Services

            Signet operates approximately 2,800 stores primarily under the name brands of Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples Jewellers, Banter by Piercing Pagoda, JamesAllen.com, Diamonds Direct and Rocksbox. 

            Business Details

            Location of This Business
            12000 SE 82nd Ave STE 2084, Portland, OR 97086-7742
            Headquarters
            375 Ghent Rd, Fairlawn, OH 44333-4601
            BBB File Opened:
            10/10/1995
            Years in Business:
            95
            Business Started:
            1/1/1929
            Business Incorporated:
            5/1/1955
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            5001
            Alternate Business Name
            • Kay Jewelers
            • Signet Jewelers
            Business Management
            • Mr. Mark Light, CEO
            • Mr. Steph Farber, President
            • Mr. Barb Gruse, Corporate Customer Service
            • Ms. Jeanne M Moul, Manager
            • Mary Ann Zemmeratkinson, Manager
            • Ms. Barb Gruse, Director of Customer Care
              (Headquarters Contact)
            Contact Information

            Principal

            • Mr. Mark Light, CEO
            • Ms. Barb Gruse, Director of Customer Care
              (Headquarters Contact)

            Customer Contact

            • Mr. Mark Light, CEO
            • Ms. Barb Gruse, Director of Customer Care
              (Headquarters Contact)
            Additional Contact Information

            Fax Numbers

            • (330) 665-7930
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and selling jewelry

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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