ComplaintsforBlessed & High Beauty, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I scheduled an appointment on Friday, May 13th for Sunday, May 15th. The appointment was with *********************************. I was required to give a 50% deposit which totaled in $72.50. My debit card was charged on the 13th for this amount. I cancelled the appointment with more than 24 hours notice and should have received my deposit back. It took several attempts to get ahold of anyone at the business regarding this. Someone finally got ahold of me and advise the refund could take up to two weeks. It has now been three weeks and I still have not gotten my deposit back.Business response
06/26/2022
Hi
I checked with my booking system and ***************************** was refunded ***** the full amount she was charged as of June 4th .
Vagaro originally had told me it took upto 14 days to refund , and that usually clients automatically refunded, but they had to manually refund her since it didt work Originally. Attached is the receipt, and And I attempted to contact was made to contact ****** to make sure she got her receipt.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.