ComplaintsforTowne Pump Waldport
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Complaint Details
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Initial Complaint
07/20/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
Today on 7/19/23 I requested $10.00 in regular gas on my **********. In the state of Oregon, you cannot pump your own gas. I was attending the other business in the back of my truck. When the transaction was completed, the attendant handed me my keys back and I asked for a receipt and he said that they didn’t have one. I motioned to the pump and said it’s right there, I want my receipt. He handed it to me, I left. I am mediately noticed that I had a full tank of gas when I only wanted a few gallons to get me to the next town over where it’s much more affordable. I circled back around and he told me within minutes of me being there they didn’t remember me, and then I must’ve said fill it. He absolutely refused to issue me a refund. These are new business owners in our community. I live in this town and I’m not the first person to complain but I’m likely the first person to file with you. I want to refund and I had to call my credit card and I now have a fee for overdraft.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.