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            Business ProfileSolarshield Home Improvement

            Metal Roofing Contractors
            BBB accredited business

            Contact Information

            1701 3rd Avenue

            Altoona, PA 16602-2311

            Visit Website
            (814) 944-7878

            Business hours

            10:00 AM - 2:00 PM
            Business Hours
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 3:00 PM
            10:00 AM - 2:00 PM
            Closed

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            Customer Reviews

            4.14/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/1/1983

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers home improvements in the Central PA area now including metal roofing.

            Business Details

            Location of This Business
            1701 3rd Avenue, Altoona, PA 16602-2311
            BBB File Opened:
            11/1/1983
            Years in Business:
            46
            Business Started:
            1/1/1978
            Accredited Since:
            11/1/1983
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA011783 for this business, issued by Pennsylvania Attorney General List of Registered Contractors. The expiration date of this license is 7/24/2025.

            These agencies may include:

            Pennsylvania Attorney General List of Registered Contractors

            16th Floor, Strawberry Square

            Harrisburg PA 17120

            (888) 520-6680

            Fax: (717) 7878242

            https://hicsearch.attorneygeneral.gov/

            Type of Entity:
            Sole Proprietorship
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 3:00 PM
            Sa:
            10:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mrs. Susan Green, Business Manager
            • Mr. Daniel E Green Sr., President
            Contact Information

            Principal

            • Mr. Daniel E Green Sr., President

            Customer Contact

            • Mrs. Susan Green, Business Manager
            Additional Contact Information

            Fax Numbers

            • (814) 944-4754
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/29/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I purchased a metal roof from Solarshield for $18,000 about 18 months ago. I have a 2 year installation warranty that covers the roof for any failure of operation (such as leaks). My roof recently started to leak this past week and I have been trying to get ahold of someone via phone and email to schedule a repair service. They have not been responding to my phone calls and do not provide any information on when they will service my roof. They have not provided any sense of urgency that they will fix this issue and it is not a priority for them. Unless I continue to call them I hear nothing from them on when this issue will be solved, which they are not providing an answer to me. This just seems like a blatant breach of contract in regards to the warranty.
            Read More
            Read 3 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Teralin

            10/16/2024

            Worst service in the world. They have my money and still will not give me a start date. Now with bad wether coming that will be their excuse. I want a refund of my money so I can get my roof fixed before winter. They als do not return phoone calls unless they are waitung for your money.

            Solarshield Home Improvement Response

            10/25/2024

            We are very sorry that Ms **** feels this way about us. We have called her and left voice mails 5 times that we have noted last week. She did call us back and her job is set to run Monday the 28th. Ms **** did give us a down payment on her job but we couldn't cash it until 9/16. We feel that we have been expediant in the installation time. Hopefully she will feel differently when we are done. Customer satisfaction is our number one priority.
            Read 6 More Customer Reviews

            Local BBB

            Better Business Bureau of Western Pennsylvania

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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