ComplaintsforIron City Trees and Landscaping
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Complaint Details
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Initial Complaint
04/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This man and his people came to our property on 2/15&16. Charged us $5500 for removal of 6 trees total. On the 15th while cutting the trees in the back of the house they broke our side fencing when a piece of tree fell on it. Then they bent the back chain linked fence when removing a tree there. On the 16th while removing the front tree they brought down the power line resulting in Duquesne light having to come out and fix the problem. They told me from the line being brought down it damaged my weather head and entrance cable into my home. They also pulled the cable wire from our home which left us without internet service/tv for several days. We have not been able to get a hold of him. He has ignored calls/messages and Facebook comments on his page. We did withhold $300 and that was agreed upon for him to come back and repair the fencing. I talked to him about the electrical work and he claimed someone fixed it but they didn’t. Also when I talked to him about the cable he said he would take care of any costs from that. But again the last contact I had with him was on 2/16. They also did not get rid of all of the wood/clean up from the job. Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.