Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Lighthouse Life Direct, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforLighthouse Life Direct, LLC

    Insurance Claims Processing
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    42 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from MICHAEL H

      5 stars

      11/14/2024

      ******* and ****** were amazing to deal with. Professional, efficient and kind throughout the entire process.I received quotes from both Lighthouse and *********Suffice to say only one of them met the above standards in my experience.
    • Review from David P

      5 stars

      10/24/2024

      Hannah did an awesome job of keeping me updated throughout the closing process and was diligent in keeping me informed! Rachel started he process and did well also. Lighthouse made it an easy process....

      Lighthouse Life Direct, LLC Response

      11/06/2024

      We're so glad you had such a good experience. Our team always aims to make it as easy as possible, and we're thrilled to have delivered a 5-star experience for you. Thanks for leaving a review!
    • Review from George B

      5 stars

      09/03/2024

      Great to work with always kept me in the loop of the process. Received more money than any other of company. Thanks to them .

      Lighthouse Life Direct, LLC Response

      09/04/2024

      Thanks so much for your kind words, and for taking the time to leave us a 5-star review. We're proud of our team, and how they always strive to deliver a 5-star experience to valued customers just like you. Plus, we love it when we can provide someone with the best offer in the market! Thanks for trusting Lighthouse Life with your life settlement.
    • Review from Frederick C

      5 stars

      08/28/2024

      ******* was excellent in keeping me posted on each step of the process. She explained what paperwork was needed and when. She is an excellent representative for the company.

      Lighthouse Life Direct, LLC Response

      09/04/2024

      We're lucky to have ******* as a valued member of our team. Thanks for taking the time to leave us a 5-star review!
    • Review from Melanie E

      5 stars

      08/06/2024

      My interactions were friendly, helpful and clear. All our matters were handled professionally and in a timely manner. Very pleased overall.

      Lighthouse Life Direct, LLC Response

      08/15/2024

      Thank you so much for your review! We always strive to provide a 5-star experience, and are thrilled we delivered for you.
    • Review from Dan M

      5 stars

      08/02/2024

      Each individual that we had contact with was polite, professional and competent.They were very responsive and kept us informed of all aspects of the process.I would recommend them to others.

      Lighthouse Life Direct, LLC Response

      08/15/2024

      Thank you for your review, your recommendation, and for giving us the opportunity to earn your trust. We're happy that we were able to give you a 5-star experience.
    • Review from Clayton W

      5 stars

      06/11/2024

      Patient, reliable, and courteous. I was very pleased with their offer and attention to detail. Their response was always immediate.

      Lighthouse Life Direct, LLC Response

      06/18/2024

      Thank you so much for your kind words, and your 5-star review. We're thrilled we were able to work with you to sell your policy and deliver such a positive customer experience!
    • Review from Laura M

      5 stars

      04/13/2024

      Lighthouse Life is an extraordinary company from beginning to end. I had an exceptional experiences with each of them in selling my 10 year old term policy. ****** gave me a warm welcome and answered each one of my many questions. ***** and her team( ******) oversaw every bit of necessary paperwork with the process of selling, converting and finalizing the acquisition of my settlement. My time with Lighthouse was unusually challenging due to unforeseen obstacles by my life insurance provider who was more than incompetent. ***** and ****** always participated in many third party phone calls to accelerate my situation which took 6 months. I don't know what I would have done without them. I also am thankful to ****************** and ****** for their guidance. It is blessing to know all of them and to have established such trusted friendships and relationships. I highly recommend Lighthouse with 5 Stars.

      Lighthouse Life Direct, LLC Response

      04/29/2024

      Thanks so much for your kind words, and for letting us know we delivered a 5-star experience for you (even if outside factors made it take longer than it ideally should have!). The entire team who worked with you was so happy they could help you successfully sell your policy.
    • Review from Jeffrey H

      5 stars

      03/27/2024

      I had a 5-Star experience with Lighthouse from beginning to the successful sale of a $3 million term life insurance policy. Lighthouse is most ethical, professional, and efficient in producing great results. I highly recommend them. Jeff H********, President of JMH, Inc.

      Lighthouse Life Direct, LLC Response

      04/29/2024

      The team is thrilled to know they delivered a 5-star experience for you! Thanks so much for trusting and partnering with Lighthouse Life to sell your policy.
    • Review from David B

      5 stars

      03/11/2024

      Excellent experience with this company. Staff very responsive. People were very capable

      Lighthouse Life Direct, LLC Response

      03/14/2024

      Thank you so much for your extremely kind words. I shared your feedback with the team, and they were very happy that they were able to deliver a 5-star experience for you!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.