Business ProfileforSpitzer Chevrolet Buick GMC DuBois

We purchased a used ******* Tucson from Spitzer Lower 40 on March 17, 2023. During the course of the purchase, we were told that as a stipulation of our loan, which was through *********, that we had to purchase a warranty through ***. The car began to give us trouble almost immediately, which we corrected each issue as it arose. Then the car starting burning oil and it was determined by our mechanic that the engine was the problem. On April 28, 2024, we began the process with the warranty company to try and get the engine replaced, which is still not resolved. We have not been able to use the car since April. In trying to get all this resolved, it is evident that Spitzer was very deceitful in the process of the sale of the car, warranty coverage and bank stipulations. Spitzer sent us a letter stating that they do not require the warranty as a stipulation of the loan, but they absolutely did during our sale. I feel they took advantage of our situation and provided false information during the sale process. They also did the paperwork wrong the first time so we had to go back down (taking off work) to sign the new paper work. We are currently having issues with the warranty company -***- that they made us purchase. All we want is for our car to be fixed and for it to be covered under the warranty that was REQUIRED for us to purchase.