ComplaintsforWilkinson Homes
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Complaint Details
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Initial Complaint
08/16/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Wilkinson Builders is excavating and building a community of 55+ homes behind my property. While excavating the land, they trespassed over the property line (which they did not survey) and damaged and removed several of my large trees and bushes). ******* ********* promised to repair the damages he caused to my property and has since refused to do so. This development ********** is located in Newark DE. My property is in Elkton, MD and backs up to the DE/MD line. This means he also did not have any permits to remove or demolish trees in my state. There are a few large trees that were left in place that are now leaning and falling due to the loss of the support of the other trees. If he does not rectify and remedy per the recommendations in the attached expert report, I will take legal action against Wilkinson Builders AND any owner of the homes that back up to my property. DO NOT BUY A HOME IN **********, NEWARK DE. I have sent several emails to ******* ********* without any type of remedy. This is my final attempt before suit is filed. I greatly appreciate your assistance with this matter.Business response
08/31/2023
*** **********,
We have been in touch and our investigating matters, and we will be back in touch after we conduct our investigations.
Thank you
Customer response
09/02/2023
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: ********
I am not yet closing this case, as this response is not a resolution to the property damage for which I’ve provided sufficient evidence of.This appears to be an attempt to stall rather than provide a solution.
I received a phone call stating that you would send a formal response. I have not yet received said response.
Regards,
******** **********
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.