ComplaintsforRed Hook Coffee and Tea
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Complaint Details
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Initial Complaint
03/15/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Hi, I ordered a sandwich from Red Hook today. Their in-store chalkboard menu had the price at $10.50, but I was charged $13.50. Their printable menus also have the lower price. I asked about the difference and the clerk said the pricing has gone up. However, I was in two months ago and the clerk said the same thing. The in-store and take-out menus still have a lower advertised price. I don't think it's right that they can advertise one price and charge you a higher price. If they want to raise prices, update the menus to reflect the actual price.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
765 S 4th St
Philadelphia, PA 19147-3198
Business hours
Today,7:00 AM - 6:00 PM
| MMonday | 7:00 AM - 6:00 PM |
|---|---|
| TTuesday | 7:00 AM - 6:00 PM |
| WWednesday | 7:00 AM - 6:00 PM |
| ThThursday | 7:00 AM - 6:00 PM |
| FFriday | 7:00 AM - 6:00 PM |
| SaSaturday | 7:00 AM - 6:00 PM |
| SuSunday | 7:00 AM - 6:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.