ComplaintsforMcElrath Legal Holdings
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Complaint Details
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Initial Complaint
02/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired firm to represent me in Chapter 13. My car blew up week of 2/7/23. I had told them a month before it was going bad and they did nothing to obtain decree from trustee so I could get another car because I work. I finally got ahold of his partner who told me he no longer worked for the firm and that was why he hadn't been returning my calls, but he never told me and he was the Attorney I had been dealing with for almost 2 years. He had his partner call me and he informed me ,he was going before the trustee on 2/9/23 to petition for an order. I have not heard from yet and he does not return any of my phone calls or messages and phone goes to voice mail at office. Found out, firm has been in bankruptcy for a second time since 2016. Something I think I should have been informed. Now I don't know if I have a lawyer and he has $5000+ of my money.Initial Complaint
04/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Can not contact the office by any phone number available. All numbers say they are not in service. Have not received a response to any emails I have sent.Business response
05/11/2022
Regarding letter dated April 27, 2022, please note in response to complaint ID ********, my office was in the middle of improving phone service with a new vendor. Unexpectedly, we were temporarily without service for 72 hours. However, we have been in contact with the customer and all issues have been resolved at this time.
Thank You for attention to this matter.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.