Business ProfileforShoe MGK

WARN YOUR CHILDREN ABOUT THESE TYPES. This review is based on my experience in ********* ********* within the ***************** kiosk. Their sales strategy is high pressure; targeting of the **** (teens and youth); and no returns method. My twenty year old son seemed to fall prey to this co-owners version of high pressure sales which were the method of choice to sell this product. They are the kind of business that lures you in by offering a free service to sample the effectiveness of the product. They seek to hard sell you to buy said OVERPRICED product and simultaneously promote the mentality that you are getting a great deal by them only charging this excessive price for shoe cleaning cream. This is a platform similar to a used car salesman. Parenting fail as I forgot this platform of con in my training. As I approached the kiosk to confront I realized he was already in a heated debate with another parent that also felt he had preyed on their young adult. So I doubt we are some anomaly that he has encountered. He clearly had a strategy to handle this exact situation so its not a surprise. When he pointed to the sign no returns posted (the only real truth point) I realized that this was a learning moment for my son. You have to read the fine print as they say. This man/co owner (as he kept referring to himself) is a classic example of a legalized con artist. He was not just a salesman when his authority was challenged and he strongly pushed the fact that he was the co-owner. Then when we challenged the legitimacy of the sale he protested that it wasnt in his power to refund even if he wanted to because he wasnt given that power. Umm thats not co-ownership. Again, thats a prevalent strategy of a certain kind of sales and is deceptive and a con but legal. Good reminder to not trust quickly and though its a valuable ****** for my son, this place is in line with the strategies of the stereotypical used car salesman and should NOT BE TRUSTED.

Hello,Thank you for bringing this to our attention. We at Shoe MGK are committed to providing a positive experience for all our customers, and we're truly sorry to hear that your son's experience at the ***************** kiosk did not meet this standard. We want to assure you that high-pressure sales tactics are not in line with our values. As a result of your feedback, we have decided to terminate our contract with the current operator at this location and are in the process of replacing them with an operator who aligns more closely with our company policies and standards.We'd like to clarify that while we are the wholesale manufacturer and distributor of Shoe MGK products, each kiosk is independently owned and operated. This includes individual policies on pricing and returns. Customer feedback is invaluable to us. As a gesture of our commitment to customer satisfaction, we invite you to contact us directly at *********************************** Our customer service team will be happy to process a refund for your son's order and assist you with any further concerns.Thank you for your understanding, and we hope to resolve this issue to your satisfaction.