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Find a Location

Ken Pollock Auto Group, Incorporated has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ken Pollock Auto Group, Incorporated

      339 Route 315 Hwy Pittston, PA 18640-3907

    • Ken Pollock Auto Group, Incorporated

      229 Mundy St Wilkes Barre, PA 18702-6833

    • Ken Pollock Auto Group, Incorporated

      2 Meredith St Carbondale, PA 18407-2959

    • Ken Pollock Auto Group, Incorporated

      290 Mundy St Wilkes Barre, PA 18702-6841

    Business ProfileforKen Pollock Auto Group, Incorporated

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company is a full service franchise car dealer.

    Business Details

    This is a multi-location business.

    Find a Location

    Ken Pollock Auto Group, Incorporated has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ken Pollock Auto Group, Incorporated

        339 Route 315 Hwy Pittston, PA 18640-3907

      • Ken Pollock Auto Group, Incorporated

        229 Mundy St Wilkes Barre, PA 18702-6833

      • Ken Pollock Auto Group, Incorporated

        2 Meredith St Carbondale, PA 18407-2959

      • Ken Pollock Auto Group, Incorporated

        290 Mundy St Wilkes Barre, PA 18702-6841

      Location of This Business
      339 Route 315 Hwy, Pittston, PA 18640-3907
      BBB File Opened:
      10/1/2002
      Years in Business:
      22
      Business Started:
      3/13/2002
      Business Incorporated:
      3/13/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of VD027602 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

      These agencies may include:

      Bureau of Professional & Occupational Affairs (BPOA)-PA

      P.O. Box 2649

      Harrisburg PA 17105-2649

      (717) 783-1697

      Fax: (717) 7870250

      https://www.licensepa.state.pa.us/

      BBB records show a license number of MV223636 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

      These agencies may include:

      Bureau of Professional & Occupational Affairs (BPOA)-PA

      P.O. Box 2649

      Harrisburg PA 17105-2649

      (717) 783-1697

      Fax: (717) 7870250

      https://www.licensepa.state.pa.us/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Nationwide Car Sales
      • Ken Pollock Suzuki
      • Ken Pollock Nissan
      Business Management
      • Mr. Murad Elbattah, General Manager
      Contact Information

      Principal

      • Mr. Murad Elbattah, General Manager

      Customer Contact

      • Mr. Murad Elbattah, General Manager
      Additional Contact Information

      Fax Numbers

      • (570) 824-1599
        Other Fax
      • (570) 655-9111
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Devon L

      1 star

      09/22/2023

      My wife bought a used jeep grand cherokee overland from Ken pollock 2 years ago since then starting withing the first week of owenership it has been problem after problem money after money I cant even take it on road trios without checking the oil. This company apparently prides itself is their 150point inspections they do but I have been a mechanic for 8 years now and come across so many issues without actually tearing anything apart they won't do anything for my wife I just want the loan gone and the car taken back at this point I would not recommend going there for anything vehicle related and definelty don't work with Travis the sales guy or Derrick .

      Ken Pollock Auto Group, Incorporated Response

      09/25/2023

      In response to the review submitted 9/22/2023 The vehicle was Purchased on Jan 29,2022 w/ 84853 miles The following are the service records and communication since then. Feb 2,2022 w86217 miles came in with oil leak, we replaced Front crank seal at No Charge Mar 29,2022 w 90204 miles oil change, tire rotation June 25,2022 w 96459 miles oil change, tire rotation Oct 8,2022 W103,295 miles oil change, tire rotation, break chattering noise we adjusted 4 backing plates no charge, recommended 4 tires & rear rotors Feb 27, 2023 w110553 miles oil change, state inspection, MPI June 8,2023 w 115969 miles, oil change, tire rotation, MPI We are not aware of any issue with the vehicle. Thank You

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