ComplaintsforBrendan Vail Construction
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Complaint Details
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Initial Complaint
06/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
5/24/23; Contractor Brendan Vail Remodeling came to my home to quote a repair to a cinder block basement wall that was collapsing. A $9,000 deposit was given to secure a 6/13/23 date for the repair. Total amount was $18,250.6/13/23; contractor states that repair will not be possible due to rain and rescheduled for 6/19/23.6/19/23 morning; correspondence with contractor states that he is finishing up a job, loading equipment and heading to my residence. 6/19/23: afternoon correspondence with contractor, "we are still coming, just finishing up".6/19/23: Late afternoon, contractor does not show up. Requested deposit back and contractor states that he agrees and will mail same day.6/23/23: No check in the mail. Correspondence with contractor states he mailed it and will call. No call received. Background check via ******** reveals another person with the same account dealing with this contractor. Says he will call, does not. Says he will take action, does not. Says he will show up, does not.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.