ComplaintsforGreen Leaf Landscaping
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Complaint Details
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Initial Complaint
03/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Prepaid for bushes that were supposed to be installed with a new retaining wall in December 2022. We hired *** and Green Leaf to build us a new retaining wall and put in some new landscaping. The retaining wall came out fine after some changes as they took some liberties from the original design without talking to us first, it is still not exactly what was originally mocked up but looks fine. It was originally supposed to be done in December before the holidays but kept being pushed because they could not do it in the rain as the adhesive material would not stick. We thought that was fair enough, however the days they did end up doing it, it was raining so hopefully that isnt telling of the longevity of my $6000 retaining wall. Where we were left out to dry was the landscaping. When the wall was complete they wanted their final payment and were going to come back the next week to put in the new bushes that was in January, I have followed up MULTIPLE times and everytime they say next week but we are now almost in April and we still do not have the job complete and I am getting very tired of chasing them to finish the job we have paid for.Initial Complaint
05/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Joe took a $500 deposit from me in March. He said I was on the calendar for April 11, 2022. He was to weed, put down ***** and 8 yards of mulch on my 15 flower beds. He has made several excuses as to why he is not able to come to do the work. He is now 5 weeks past due and is not responding to my inquires.Initial Complaint
04/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Had agreement with Green Leaf for them to install a stone patio with wall and lighting. Because of excessive rain, Joe suggested using a different type of base (instead of the usual stone). We agreed. Patio was installed March 2020. Total cost was $6,650. In May 2020, we notified Joe that there was a depression in one area near the step up to our existing concrete patio. When it rained, water accumulated and puddled there. Joe agreed to come back to see. In June 2020, he came back and agreed that he needed to "lift" that area. No show. Emailed him again in August and September and still didn't show. Several calls made but still did not return. Fast forward to May 10, 2021 and Joe says that he will be coming out in the next week or two to lift the low spot. NO SHOW again. I have a copy of the amount paid along with email correspondence. It is now April 2022; no show and no response to phone calls or emails.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.