ComplaintsforBarrier Pest Services LLC
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Complaint Details
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Initial Complaint
06/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I have had ongoing termite issues at my home. Barrier Pest Services has treated my home numerous times with no success. They suggested I encapsulate my crawlspace which will help prevent termites because I was having moisture issues. I took their advice, spent around $20,000 to have this work done. The termite issues still remained. I called them to see what the next steps need to be taken to resolve this issue. The person I spoke to with, Trip, of Barrier Pest Solutions had contradicting information from what Mason originally told me. Trip said encapsulation does not help. Trip advised me to burn my house down as an option to get rid of the termites. I have paid them hundreds of dollars to treat my home and they mocked my situation. This company is the least professional pest company I have ever worked with and people need to know not to use them. They will not help and will waste your time and money and will provide incorrect information regarding solutions for your issues.Business response
07/03/2023
On June 30, 2023 I met with Mr. ***** at his home. This matter has been resolved.
Trip
Customer response
07/03/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.