Customer ReviewsforGreystar
500 Customer Reviews
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Review from Sherise C
1 star11/21/2024
I have been living at Atlantic at Parkridge Apartments since 2021 and everything was fine until 9/27/2024 when a tree from the property fell on my car. After trying to work out something with the manger Tricia Jeffcoat, Erin Baker and Kaiia Phillips they tried to play in my face once I challenged the fact that the tree itself was poorly maintained, rotten and should have been removed. They don’t like to be challenged and don’t like when you exercise your right as a tenant. I have been denied a garage bc all of a sudden they made up this new fake rule that Tricia has yet to show the policy. Then they sent their two maintenance workers Darryl and Neil to follow me while I’m walking my dogs just for me to receive a notification stating that I have a lease violation; stating I didn’t have my dogs on the leash. Then I recently put in a maintenance request and I put that I did not want them entering my apartment with me being present because they are trying to find ways to evict me and make up phony violations. They then changed the phone number that I’ve had on file since I moved in the apartment complex to a 803 number saying they tried to reach me but it went to VM so they called my roommate and she told them they could come on Monday since she will be home. She leaves at 1030 the maintenance person decides he wants to be slick and enter my apartment 5mins later after she left when they didn’t have permission to enter. So fast forward to today I had to redo the request because he closed the request out as if it were completed. I then again tell them do not enter my home unless you have permission. We agreed on a time to have the maintenance person come and they were supposed to send 2 ppl but sends one person, and a 8 month pregnant leasing lady named Kaiia to stand around and scope my apartment because they want to make up more violations but I told them they had to leave immediately or I will call the cops. They have harassed, retaliated and violated my rights.Review from El S
1 star11/20/2024
Do Not Move into Atlas Apartment in Oakland!!!! Very dishonest management. I paid a deposit to secure an apartment but decided against the apartment due to safety concerns and slow response from leasing agents. I was given three days to cancel but when I decided to cancel, the Manager Dajsha M******* refused to refund me. They are desperate to fill the units and would do anything to get you trapped in a leaseReview from April G
1 star11/19/2024
Cardinal 95 Apartments *BREAK IN ATTEMPT- ON FRIDAY 11/22/24 A MAN JUMPED ONTO MY PATIO AND ATTEMPTED TO OPEN MY SLIDING DOORS this is the second time I have had to call the police this month I went to the office to report this incident and was told I needed to write a statement and they would see what they could do. 1. I was told my unit was never lived in yet it was dirty upon move-in I had to clean the oven because it was bbq sauce spilled inside cabinets had stickers still inside I found clothing in bathroom cabinet floors with paint splatter ceiling fans dusty dirty air filter totally not move-in ready 2. Light fixtures crooked sloppy paint job 3. Cheap appliances and fixtures the apartment features deep sinks but the faucet doesn't have a sprayer I was told by the leasing office that I can purchase my own faucet and they would install it and I'm paying $1785.00 for a 1bdrm 4. Low-flow toilets you have to flush several times water saving aerators in bathroom so you barely get enough water to out to wash your hands 5. Constant power/internet outages 6. Kids playing in the hall all hours of the night ringing my door bell and throwing food at my ring cam crushed a tomato and smeared it over the camera lens 8. No one actually puts trash bags in the trash cans its left on the ground 9. Supposed to be gated yet the gates are always open even at night 10. Key fobs often don't work 11. A couple months after I moved in a row of cabinets in the kitchen started to fall off the wall repair still not complete 12. Every time you plug something up in the kitchen it blows a fuse I was told yesterday that a lot of units are having the same issue and that I should use one appliance at a time electrical issue also ruined my electric kettle 13. Light flickering I was told it was from the A/C but Ive noticed it even when the A/C isn't on 14. Renters insurance added to my account without any notificationReview from Guya J
1 star11/19/2024
It has been a horrible experience leasing with greystar. The 2 month leasing speacial as advertised on their site is not honored. The site mentions to see agent for details. I visited the property twice prior to submitting application and inquired about the special and was failed to be properly advised that the apartment i leased does not qualify. The leadership team has been extremely dismissive and lack consideration for my concerns.Review from Christin S
1 star11/19/2024
Arlo of Olathe: Same Management, Different Name, Same Problems Arlo of Olathe is a fine place to live—as long as nothing breaks, you don’t own a car, you only use a microwave, and you don’t mind the constant smell of weed outside at night. What they won’t tell you is that this property was formerly known as The Lennox of Olathe, and while they’ve slapped on a new name, the management is still the exact same. Don’t be fooled by the rebrand—the problems are all still there. Maintenance: Don’t even think about something breaking in your unit because it will stay that way indefinitely. Repairs take forever, and when they finally happen, they’re rushed or poorly done. It’s like playing roulette every time something needs fixing. Parking & Illegal Towing: If you own a car, good luck. Even if you follow all the parking rules, your car might still get towed. No warning, no explanation, just an unexpected bill from the towing company. Fire Hazard: Planning to cook dinner? Be ready for a full-blown fire alarm the moment you turn on your oven. These alarms go off so easily that it’s not just annoying—it’s unsafe. Imagine not being able to tell a real fire from a false alarm. If you don’t want to risk it, stick to your microwave and pray nothing else malfunctions. The Smell of Weed Outside at Night: Once the sun goes down, stepping outside means dealing with a constant smell of weed. It’s unavoidable and makes enjoying the outdoors unpleasant. Conclusion: Arlo of Olathe may have changed its name from The Lennox of Olathe, but nothing else has improved. The same issues, the same management, and the same lack of accountability persist. For the price they charge, you’d think you’d get functioning appliances, a safe place to park, and a clean environment. Instead, you’re left dealing with constant headaches, the smell of weed outside at night, and a property that doesn’t live up to its promises. Save your money and your sanity—go elsewhere.Review from Max O
1 star11/18/2024
Montessa apartments have a nice infestation, do not move thereReview from Joseph L
1 star11/15/2024
Most corrupt apartment building business in the country. I flied a complaint with BBB a few years ago, but I never received a response. I could write a 20 page article describing my complaint, but it’s not worth my time anymore. They’ll destroy your credit even if you have an 800 score. Merciless and manipulative. Don’t rent from Greystar.Review from Jill D
1 star11/15/2024
Joke of a management service- they mismanage your account and make it impossible to contact them- if you rent from them, make sure you do a review of your account with them- don’t wait till you move out- no continuity between propert managers - beware!Review from Megan B
1 star11/14/2024
Would not recommend. The apartments are terribly insulated and your electric bills will be insane. They do not fix the windows or insulation around the doors when called out to do so. Their towing company will make unproven claims in an attempt to tow your vehicle and the apartment nor the towing company will provide proof that you have been in any sort of violation but the complex will require you to correct any of their accusations at your own expense. The front desk women are very rude and unprofessional and have been for the years I have lived here. They will talk down to you even when you prove them wrong and they will never apologize.Review from Rebecca Elizabeth T
1 star11/11/2024
Dealing with the Devil!!!!! ?? How can this not be accredited when Bob is worth 5.8 billion dollars? By far the worst financial mistake I've ever made. Do not rent from Greystar!!! This is your warning!!!
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