Customer ReviewsforWellington's Fine Leather Furniture
50 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Margaret L
5 stars11/09/2024
A wonderful customer service experience from day one and we couldn't be happier with our beautiful new sofa sleeper! It looks (and feels) exactly as described!!!Wellington's Fine Leather Furniture Response
11/22/2024
Thank you for sharing your experience with Wellington’s. We are grateful for wonderful customers like you that support our family’s business. Wishing you the best and many relaxing days enjoying your sofa sleeper in the future.Review from Anthony A
5 stars11/08/2024
Just received my two leather sofas .extremely happy with the quality. I looked for over a year, to find a company that still makes 8 way hand tied sofas . Stephanie was extremely helpful with my decision making. Shipped weeks ahead of schedule. Yes it was scary buying highend furniture site unseen, I was blown away when it arrived. Don’t hesitate buy from this companyWellington's Fine Leather Furniture Response
11/12/2024
Thank you so much for your kind words! We’re thrilled to hear that you’re loving your new leather sofas and that they exceeded your expectations. Stephanie was delighted to assist you, and we’re all so pleased to hear that your sofas arrived even sooner than expected. Thank you for trusting us with your leather furniture purchase. Enjoy your beautiful new furniture and thank you again for choosing us!Review from Sharon P
5 stars11/05/2024
I am extremely pleased with our purchase from Wellington 's. Our new sofas are gorgeous.! The quality is exceptional. They are truly a 5 star operation. The customer support team was incredibly knowledgeable. They helped me pick out the perfect leather and wood finish. Delivery was also excellent. Thank you Wellington's!Wellington's Fine Leather Furniture Response
11/12/2024
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying your new sofas and that they meet your expectations in both quality and style. We work hard to insure our customers expectations are meet with each order. We’re also glad that you found our delivery team excellent. Enjoy your beautiful new leather furniture and thank you for choosing Wellington’s!Review from Jessica Y
5 stars10/28/2024
We began our search for traditional leather “club chairs” locally in Ohio. After transforming our front room into a bourbon den we wanted something that appeared aged, vintage, rustic and not modern. We came up empty handed and that is when we stumbled across WFLF (Wellingtons). It ticked all of our boxes-customizable (leather color and grade, nail trim, wood color). Made in America (women owned was an EXCEPTIONAL bonus). Pages and pages of positive reviews including pictures. We primarily spoke directly with Donna and we had all the questions! This was after all a big investment for us. She called, she text, she emailed. We received samples, images of button/wood options. There was no stone unturned when it came to this company. Donna went above and beyond to make sure we considered the leather (types and durability), the cushion material, pillows etc. We placed our order at the very end of July 2024 and before the end of October we had white glove delivery! Our patience was rewarded and our chairs EXCEED our expectations! They are stunning, butter soft, beautiful two tone. You just melt into them. You WILL get what you pay for at Wellingtons and we look forward to all of the time we will spend relaxing in these chairs. “Baton Rouge” club chairs with Grade 3 Stetson leather in the color “whiskey. Hazelnut wood legs and “old gold z” nail trim.Wellington's Fine Leather Furniture Response
10/29/2024
Thank you for taking the time to review us. We are delighted to hear that you are pleased with our products and customer service. It was so nice working with you on this project. Our family loves what we do and are so thankful for customers like you!Review from Liz R
5 stars09/26/2024
The customer service we received was outstanding. They were very knowledgeable, friendly, and professional. The website was very detailed and complete and provided information other sites did not which helped us make informed decisions. The leather samples were free which is not common. The delivery was made as scheduled and they kept us updated. The sofa and loveseat are well made and are exactly as described. We were looking for quality protected full grain (all over) leather furniture (to withstand stains and dog scratches) and only Wellington had furniture in our price range (about $2,000 for sofa) that met our needs. So far the furniture looks great and is comfortable (firm cushions). We would shop Wellington again and recommend it to others.Wellington's Fine Leather Furniture Response
09/27/2024
Thank you for the kind review! We're thrilled to hear that our customer service, detailed website, and complimentary leather samples made your shopping experience a positive one. It's great to know that the sofa and loveseat met your expectations for quality, durability, and comfort. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Enjoy your new leather furniture!Review from Kaye R
5 stars08/15/2024
We are so happy with our new leather sectional. The service provided by Wellington Furniture from start to finish was excellent.Wellington's Fine Leather Furniture Response
11/12/2024
Thank you for sharing your buying experience! We're pleased to hear that you're enjoying your new leather sectional sofa. It’s always our goal to ensure a seamless and enjoyable experience for our customers, and your feedback means a lot to us. Thank you for choosing Wellington’s, and we hope you enjoy your new sectional for many years to come!Review from L. B
5 stars02/19/2024
Excellent customer service. Pleased with the ordering and delivery. The living room set is gorgeous! Proud that I used US company with quality materials and labor! No complaints. I highly recommend. Delivered in about 4 weeks.Wellington's Fine Leather Furniture Response
02/20/2024
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our customer service helpful, and the ordering process was smooth and on time. It's wonderful to know that you're pleased with the quality of your living room set and appreciate the use of US-based materials and labor. We truly value your recommendation and look forward to serving you again in the future.Review from Jeanette N
5 stars10/30/2023
Excellent customer service front start to finish! Our two Caroline chairs and ottoman are beautiful. We're extremely pleased with the color and the finish of the leather. Jeanette NWellington's Fine Leather Furniture Response
10/31/2023
It is great to hear you are pleased with our customer service and your new leather chairs. We are so glad that you are satisfied with the color of the leather you selected. Custom built leather furniture requires a good eye and you had that!Review from TC P
5 stars10/23/2023
WE LOVE OUR LEATHER COUCH! TOP QUALITY COUCH AT A REASONABLE PRICE. ALL THAT WITH IMPECKABLE CUSTOMER SERVICE AND DELIVERY.Wellington's Fine Leather Furniture Response
10/24/2023
Wow! Thank you for sharing such kind words. We love hearing how much you are enjoying your new leather couch. You were a pleasure to work with and thank you so much for your business.Review from Reese C
5 stars09/30/2023
I ordered a leather recliner. Pricing was the best I could find. Chair delivered earlier than they stated. I could not be happier with this company. Thank you.Wellington's Fine Leather Furniture Response
10/02/2023
Thank you for such a nice review. It is always nice to hear good things about us from our customers. We thank you for your business and hope you spend many relaxing hours in your new leather recliner.
Customer Review Rating
Average of 50 Customer Reviews
Contact Information
Business hours
Today,9:00 AM - 6:00 PM
MMonday | 9:00 AM - 6:00 PM |
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TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
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