ComplaintsforHandy Andy
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Complaint Details
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Initial Complaint
05/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Andrew to repair/patch carpet using matching carpet from a closet. It took him less than 30 minutes and the workmanship showed that he spent little time on it. He insisted it will blend and won't be noticable within a few weeks. It actually appears to be worse not. He charged me and was paid $250.00 for the job. I now need to replace the 42 S/F with LVP flooring. I sent him a message asking the he makes this rite by installing the LVP for me. He has chosen not to respond. This is very poor business practice. He should have told up front that this could happen. And for being an experienced carpet installer, should have taken the time to do a better job. I never would have hired him if I knew the risk and how bad it would look. The attached pictures clearly show the shoddy work.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.