Customer ReviewsforPalmetto Lowcountry Behavioral Health, LLC

Unbelievable,the staff, techs, security man, the director of the hospital…..all abusive and no regard for patients. Beware, traumatized by my hospital stay!! Money grabbers and medical and psychiatric staff is appalling. They hold you against your will even after a judge lifts an involuntary admission. Unclean, demeaning,degrading. Finally released by a SC Mental Health Advocate. The worst hospital I have ever experienced in my 37 years of living with my mental health issues. After 3 weeks of abuse by patients, I came home in a diaper, broken foot, I medicated and in psychosis. All for a meds adjustment, and to sleep after 60 hours of no sleep…..I came home with no plan and the release form said I was combative, non compliant taking meds. Any thing negative to cover their…. My husband called MY Psychiatrist treating me for 8 years to do a reset of meds. My husband was going to put me in a nursing home!!!! I was starting to stabilize but the trauma I endured and already diagnosed PTSD, Night Terrors. I have flashbacks of 8 staff member attacking me in my bed, The head nurse standing there with her blank face….my clothes ripped off. IF YOU LOVE YOUR FAMILY MEMBER, I WOULD FIND A SAFER, EDUCATED STAFF, SOOTHING ENVIRONMENT…. SC needs to step up in the Mental Heath treatments.

This place is an unprofessional environment with low skilled nurses and therapist. This facility was the only option the military doctors gave me as an active duty member. On the first day the nurse was so nasty to me and I knew it was going to be an unproductive care. After being there for a few weeks, I got COVID. I called a number my therapist gave me just in case I was unable to attend or would be running late. I left a voicemail, then called again and spoke to one of the ladies in the office. They told me to email my sick note to my therapist which I did. After that they called me 7 more times in less than 2 hours while I was trying to rest. Then, they called my commander and told her I was a no call no show although I made contact with them, left a voicemail and sent an email. They acted as if their actions were no big deal. Then while I was sick with COVID they told me that I needed to log in virtually because I still had to be in therapy. I told them I was sick and would not be attending. They threatened me that they would call my command team if I did not attend. Their behavior and actions caused me severe distress while I was trying to recover from COVID. This place is unprofessional and they lack the basic skills of compassion, respect, and accountability. This caused me to be more stressed, depressed, and irritable.