3 Customer Reviews
Review from Robin D
1 star01/06/2023
My mom had a water heater that went out. She called and once Avery got there, she was told 3000.00 to replace it. She called me crying because the price was so much. After hearing that they were replace the floor underneath the heater, I said OKAY. Then... she got the bill and 3000.00 turned into 6000.00. When questioned, they said there was more that needed to be done. I called the company asking for them to explain the break down. The bill had a charge of 4200 for the heater, that was commercial heater, 1800.00 to bring it in, because it took 2 people, (commercial heater, should have never been installed in her tiny house. I then asked for a receipt of the heater, as I have never seen a heater cost that much, they said they don't provide that. This ELDER ABUSE!!! She is 83 and was fooled into this installation. I spoke to GM Alex and asked for breaks downs of the charge, and still nothing. The charges don't make any sense at all. When asked about why a commercial 50 gallon take was installed, they stated it would last longer. FRAUD!!!Review from Stephen U
1 star10/24/2022
They came to my house for off hours for a simple shower cartridge replacement. Water was leaking. They had to be paid up front by credit card, charge $795 they were there for a short time for a simple repair. I have been told their fee was three times the going rate. I believe this was an outrageous chargeReview from ikristiina
1 star12/20/2021
This company is more expensive than others and instead of letting you know up front that the pipe is the city's, they'll charge you $500 to snake and camera (with no pictures/video) and not clean out the pipe. HE KNEW UP FRONT THAT THE CLOG WAS IN THE CITY CLEAN OUT LINE BUT PROCEEDED TO CHARGE US $500 FOR THE CLOG, NOT BE ABLE TO CLEAN THE CLOG SO THEN OFFERED $415 PAYMENT BUT REFUSED TO LOWER IT. HE KNEW IT WAS THE CITY'S CLEAN OUT LINE WHEN HE STARTED WORK THEN LEFT TO GET A 40 FT SNAKE, SAID HE HAD TO CHARGE US MONEY BASED ON TIME BUT HE LEFT FOR AN HOUR AND A HALF (LUNCH BREAK?). They were also the only ones available to come at short notice (within the day), other companies were booked up for weeks, which is a huge warning that they're overpriced and no one is calling them up.
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