ComplaintsforMr. Handiman, Inc
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Complaint Details
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Initial Complaint
06/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On January 18th, I had Tom H*** come and install a new ceiling fan. A few weeks later, I had another rep come in to do more work and ensure the fan was connected to my light fixture. In April or May, I realized that there was a horrible clinking noise when the fan was turned on during certain levels. I called and left a message and did not get a callback. I then called a week later and explained the problem and was told they would charge me $180 for them to return. Except, on their website, there's a huge page about how in their terms and conditions if you're not happy within 6 months, they'll fix it. I need help getting them to do what they promised.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.