ComplaintsforPalmetto Driving School, LLC
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Complaint Details
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Initial Complaint
07/31/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We signed our then 15 year old son up for Palmetto Driving Academys class and driving instruction around August 2021. We signed a contract with the owner prior to the class and was instructed to bring $300 cash to the address and class date. The contract stipulated payment was for class and ten hours of in person drive time instruction. My son passed his learners and was told his drive time would begin in six months. When his six months came around, I emailed the owner, ************, to ask when he would pick him up or begin his drive time. He made two separate responses and promises to pick our son up and never showed up. These responses were in February 2022 and in June of 2022. Then I tried contacting him again via email in October of 2022, as well as via text in late 2022/early 2023. He has since completely stopped responding to any inquiry but has not issued us a refund or completed the terms on the contract.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.