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Find a Location

Play Travel Protection has 1 locations, listed below.

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    Business ProfileforPlay Travel Protection

    Travel Insurance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    241 Willbrook Blvd STE A, Pawleys Island, SC 29585-7789
    BBB File Opened:
    1/21/2022

    Industry Tip

    BBB Tip: Is travel insurance right for you?

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Werner L

    1 star

    10/20/2024

    The classic clich of an insurance company scam really slick sale, then painful claims process and invariably denied, and complaints / appeals process designed to be so confusing and time consuming that you give up. It blows my mind what these companies get away with.Extremely easy to purchase the policy (ours was $800) which claims liberal coverage for any reason. Then to file a claim quickly gets very complicated and paper-based, even if you navigate all that the claim predictably gets denied (Hurrican ***** not a sufficient reason for travel interruption!? ??) and appealing becomes borderline impossible and entirely snail mail and phone-based, with multiple corporate layers and subsidiaries designed to confuse and guarantee no accountability, e.g. bought a Play Travel Lux policy from C&F/ **** (in partnership with *********** and powered by RentalGuardian, whatever that means), with claims response from a company called ***Ordinated Benefit Plans, which is a subsidiary of One80 Intermediaries, on behalf of ************************************, and *** doing business as ****************** in **. Cant make this stuff up sorry, who am I dealing with!? Ah, I get it, thats the point I always suspected that travel insurance is largely a scam, but would still occasionally buy it for big trips as a just-in-case. Well now that I know definitively thanks to this example, guess good news is it will save me a lot of money going forward never buying travel insurance again.

    Local BBB

    BBB of Eastern Carolinas

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