Customer ReviewsforPure Life Carolinas

Absolute top notch company. We first purchased a system for our small office. The difference in water quality was so remarkable that I then purchased one for my personal home. We are now outfitting a second office and weve scheduled another water purifier unit as well as an air purifier unit for our new space. I take my environment seriously and hate plastic water bottles, and I consider this a have-to investment for every property I own.*************************** has provided clear and professional advice for every purchase, and worked with us to meet construction schedules and to ensure we were happy. ****, ****** partner, has provided great advice as well regarding plumbing and other items.We are a repeat and extremely happy client and I owe a major part of our happiness to the amazing team at PLC. Thank you so much for everything you do for us!

Thank you for your kind words. We look forward to servicing you in the future!

I feel bamboozled, I was informed I had 90 days to test out machine, A guy came 30 days in to get a review from me, I informed him i don't see a difference. He stated he would change the pressure and salt and within 30 days I should see a change. NEVER seen a change and received a bill. When I called to tell them, they can pick up the filter. I was told i had 10 days to cancel it. I'm just confused on how I would see a difference in 10 days when we were told it takes 30 days to see a difference and that's why we were giving a 90 day trail. I have called the office multiple times and left messages and got no return call. I guess since they already collected their money they don't care. So now I'm stuck with an 7k bill and a machine that does nothing for me. I wish I read some of these complaints before I got sucked into buying a filter that's useless. STAY AWAY FROM THIS COMPANY!!!!!!!! ********. I JUST WANT TO RETURN THE MACHINE THATS ALL!!!!!!

PLC strives to provide high level of service to every customer. The last record of calling our service line was on May 20th. It was also noted our service manager reached out to you after talking to our service line the same day. Our service manager left a message and no more interaction in regards to any issues you have been having. During our courtesy follow-up on 4/14/24 the system showed it was working properly, you noticed better tasting tap water, and the water not as hard. Our tech did adjust the settings because you stated that you expected it to be more noticeable. If you are in need of service we would be happy to assist you and verify once again the system is working as it should. Please call us at ************ or email us at ************************************* far as a free trial PLC does not offer this currently or at your time of purchase. PLC ensures transparency on this with internal as well as third party controls. This responsibility is handled by multiple positions to prevent this kind of misunderstanding. Overwhelmingly the feedback from our customers is positive. However, we take feedback like this as an opportunity to improve. If you have any needs requiring the servicing of your unit, please give us the opportunity to help you. We stand by our results as well as value our customers after the initial purchase.

I have 2 different systems in 2 different ********** love it! Very friendly staff..

Thank you so much for your kind words. Do not hesitate to call us with any future needs. We truly appreciate your business!