ComplaintsforRPG Souvenirs
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Complaint Details
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Initial Complaint
06/12/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order online for three stickers. Yellowstone, Glacier, and Roosevelt National Parks Arrowhead style. Got the order June 7 the Roosevelt sticker was missing and there was a Montana license plate sticker which I did not order. I called RPG they said they would send it out. I asked if they wanted the Montana sticker sent back and they said I could keep it. Got the envelope today and when I opened it all that was in there was a piece of folded cardboard! Is this some kind of sick twisted joke? I called RPG even though it was on the weekend and closed so I could leave a voicemail. The voice message said leave your name and number at the end but at the end it said goodbye and disconnected. This is very unprofessional not to mention illegal as they did not send the sticker I PAID for which constitutes THEFT! I want the sticker, a formal apology and the idiot who sent the order out fired.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.