ComplaintsforHomeland Home Solutions
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/22/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
April 18 or 19 I wired transferred homeland home solutions $27,000 to start the repairs on my house that was hit by a tornado in December 2023. I also signed the contract for him to start the repairs.After two months of work the house was at 30% completion and had failed multiple home inspections provided by the mortgage company. - I was dropped by my insurance company because the repairs were taking so long.- This cause them to assign me homeowners insurance using money from my escrow.- after about 3 weeks I was able to get a new insurance company to provide coverage as long as the roof was done and the house was water sealed accordingly. My mortgage company paid the amount in full to the insurance company. This caused my escrow to go negative and my mortgage to go up.- on June 25 the contractor had an employee the only one who had been working on my house quit. They argued in front of my house and both left.- following this no one showed up to work on my home for over a month.- the beginning of august I received a letter from Allstate saying I will be dropped again because zero progress has been made on my home. - since then I left for training as I am active duty for jrtc in ********* where I currently am until on or about 1 September. And the only thing done on my home is carpet padding installed and pieced in. - contractor stated he would have multiple teams there to get the fence, roof and painting done but no one has shown up. I am about to get dropped from my second insurance company due to him not holding up his end of the contract he provided and just not doing his job.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.