9 Customer Reviews
Review from Francis N
5 stars08/05/2022
Every time we go it's a pleasure. Excellent customer service. We will continue to bring our Kia here.Review from Vickie L H
5 stars07/20/2022
Excellent service. Friendly staff. Very professional and efficient. I've bought two vehicles from Kia and love them both. Service department is excellent.Review from Debbie B
5 stars06/12/2022
I have always had excellent interactions with Lucas in the service department. He is kind, efficient, and cheerful, and is always willing to go the extra mile to give the best customer service possible. I never, ever hesitate before asking him questions because he listens well and responds respectfully. I feel comfortable dealing with him, and would recommend Cumberland Kia's service department specifically because of him.Review from Misty S
5 stars04/14/2022
I love Cumberland Kia!! They are always so amazing. The service is efficient and I'm on my way in no time and they are so kind too.Review from Jacqueline U
5 stars03/10/2022
I had my windows tinted by Jeremy; he did n excellent job. He's always professional, punctual & I have no complaints. Thank you for your great work!Review from James S
5 stars01/17/2022
Their parts and service department is assume. Very friendly and honest.
Cumberland Kia Response
01/20/2022
It's great to know that you had such a wonderful experience when visiting our dealershipReview from Darrell T
5 stars01/17/2022
Very professional and courteous we had been looking at this ***** for about three weeks and I knew from the past experience of owning three that it would be hard to beat this reliable automobile we went in and talk to Todd and was very comfortable with a negotiation agreement on price especially in today's market he done a great job and we know we can take our vehicle there for service and whatever warranty work that may arise thank you very much.********Cumberland Kia Response
01/20/2022
Thank you so much for the posting, we appreciate the kind words. Our entire team is focused on providing top-notch customer service, and we are very pleased that your visit with us mirrored our efforts.Review from Vickie W
5 stars01/12/2022
Cumberland Kia is awesome. Their service dept and pricing is great for repairs.Cumberland Kia Response
01/14/2022
******,
Thank you for your kind words. We strive to meet every guest with the highest level of service. We look forward to seeing you again in the future.
Brandon H***
Vice-President
Cumberland Auto CenterReview from Margaret G
5 stars01/05/2022
Went to appointment and within 15 minutes I was driving out. Very professional. So glad I purchased my vehichle ar Cumberl@nd kia.Cumberland Kia Response
01/09/2022
********,
We do very glad to hear that your experience was a great one. We strive to give every guest an awesome experience. If at any time you have any concerns please feel free to reach out to me directly.
Thank you for kind review,
Brandon H***
Vice-President
Customer Review Rating
Average of 9 Customer Reviews
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