ComplaintsforCordova Farmers Market
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Complaint Details
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Initial Complaint
09/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a bag of Fiesta Sized Fuego ***** from the Cordova Farmers Market. I did the pressure test by lightly squeezing the bag to make sure there is trapped air pressure inside. It passed! Once I got home and opened the bag, the chips had an awful taste. They were super stale and had a really bad taste. When I inspected the bag more closely, I realized the had been re-sealed with heat. There were clear signs of tampering. I returned to the store and checked the inventory of like products. I found an additional 4 bags that had signs of tampering. They were all resealed. This location used to have a problem with open chip bags, but the problem went away in the past year. Now, I understand why. The store is re-sealing any open chip bags. I don't have to tell you the health implications this has. This is clearly food tampering. This is illegal.The chips had an awful taste. They could have been exposed to rat urine or any number of other potentially harmful and even lethal contaminants from their storage, shipping, etc. The video evidence I have is more compelling than the pictures. I was unable to attach the videos, but you may contact me if you want them.Business response
09/19/2022
Hi,Please see attached for the response to the customer.Thanks,***--JCS International, LLC.Cordova ******** Market1150 *********************Cordova, ** 38016phone **************fax **************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.