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Find a Location

Midas has 1 locations, listed below.

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    • Midas

      351 W Main St Hendersonville, TN 37075

    Business ProfileforMidas

    Auto Repairs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    351 W Main St, Hendersonville, TN 37075
    BBB File Opened:
    7/29/2020

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Andrew M

    1 star

    03/27/2023

    I have had the same experience as the other reviewers. Midas gave me an alignment, but failed to correctly align my car and examine in prior to an 18 hour car ride. This led to me having two near death experiences on my journey and cost me upwards of 4k to repair. They keep closing the cases that i open when i call their customer service line. The assistant regional manager keeps telling me that the branch gave me several pieces of advice before i left and that i blatantly denied wanting their advice. However, no suggestions were given to me but one... and i took their suggestion. Did what needed to be done and then came back an hour later to that branch to have them align my car. Sadly, this insane assistant manager is sticking to the story she created which differs from what the manager at the branch has said (which i recorded) and what the customer service representative said (which I also recorded). It is absolutely insane that I am having to go through this. It has been MONTHS and nothing has changed. I will be taking legal action. DO NOT GO TO MIDAS. It is not worth your time or money.

    Local BBB

    BBB of Middle Tennessee

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