ComplaintsforA-1 Construction
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired this contractor to build a screened in back porch addition to connect my house to the shop and have a covered carport for parking. The amount was a little over $25,000. All new construction and existing roof were to be covered in new roof metal. Part of the money upfront, part upon 75% completion and the rest at the end. After many ***** of *** be there tomorrow the work was finished long past the estimated deadline and looked good from the bottom. Rained about 8 days later and I woke up to water running off of my stove from the exhaust vent above, running off of my original roof in the porch area, coming in under the carport and in the floor of one corner of the shop. I went on top of the roof and absolutely butchered one w the vent and valley areas. I dont think any of the correct seals or sticky tape was used at all to prevent water from seeping under the laps and or joints. I sent numerous pictures, videos, messages etc and I got 15 I promise I will take care of its but hasnt fixed it yet. By his web page he looks like a reputable company but obviously he doesnt stand by his work. He left me with a leaking house, leaking porch, carport and my shop now leaks. Im sure this will not be corrected unless I pay someone else to do it. I want to warn others about this company and hopefully they dont make the same mistake that I did. Nothing personal, Im simply stating facts. I have copies of all conversations, timelines, videos, text and empty promises to back up my complaint. If he has any other answers hes lying period because I have the documentation to prove otherwise.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.