ComplaintsforWaste Knot! Solutions
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/20/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
They installed a septic tank and left the driveway, yard both front and back in mess with huge piles of dirt. Ruts and holes everywhere. Numerous calls for 60 days still no response. I am handicapped and disabled and I fear trying to get in my home for fear of a fall in rut or holes. I can't use my chair or walker. I can't et from my vehicle to front door I have to walk a distance around to door because of ruts and holes. I have 2 broken bones currently and fear a fall would be horrible. They refuse to move dirt pile and level the yards and driveway.Business response
06/28/2022
Business Response /* (1000, 7, 2022/06/11) */ I installed a new "pump tank" for the previous owners of this property so that they could sell the house,I had No contract with Riley or Linda Carter.Due to the fact that the property has high ground water it was necessary to wait for the appropriate weather to let the dirt to settle and dry out before I could level it out.I spoke to Mr.Carter 3 -4 time during this and explained this to him.As to the "huge pile of dirt" the Carters had told the realtor (steve Lohoff) that they wanted the dirt.Approximately 5-20-22 I leveled the land,front and back,at which time Mr.Carter requested that I haul off the dirt.I explained there was a 200.00 fee for the removal and he agreed to pay that amount.I returned on 5-31 and removed dirt and Mr.Carter paid by check the 200.00 fee. Business Response /* (1000, 9, 2022/06/11) */ Business supplied email: wasteknotsolutionsllc@gmail.com Use this address for any contact with the Better Business Bureau
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.