Customer ReviewsforAGM - Anatolia Granite and Marble

Buyer beware! (The also own ***** ******* ** ******** **) The communication from the sales person- Mark has been cordial and great! However- there were a number of issues from a quality control standpoint and customer service stand point from the fabricators. First- we ordered a stone that apparently has fissure cracks regularly. The fabricator knew that it was problematic, and still had it shipped to their fabrication shop. We rejected the stone, and had to go back and pick out other stone. After finding a similarly priced stone- we had it sent to the fabricator to be cut and fit to our needs. This delayed the project quite a bit. Second- one of the pieces was measured incorrectly. It was cut too long, and with the waterfall edge we wanted, it would have to be cut again. Third- they originally cut the stone for their sink, even though on the purchase order, it said 'customer to provide sinks' and they took the paperwork with the sink measurements, and still improperly made the cuts. Further delaying the install. Fourth- the stone looks like it was dropped at some point. Because there is a large chunk missing from the edge, as well as many saddle cracks. Fifth- during install, the installers took a large chunk out of our brand new cabinets, forcing me to get the cabinet face replaced. When I asked to speak with the owner about how we were going to resolve the issues- I was told the owner will not speak to customers. I've been a business owner for over a decade in a service industry based business- if I treated ANY of my clients like this, I'd be horrified. While their prices were better than other quotes we received- I can see why now. They do not care about the customers or the quality of their work. Pay more and go somewhere else. Pictures for reference. After finally speaking with the owner, the belittling, berating, and threats started. They will remove their stone and I’ll be shopping elsewhere. Avoid at all costs.

This company doesn't stand behind their services. There was nothing but problems so I strongly urge you not to use this them. My island countertop seam was not matched and the seaming was terrible. The overhang was suppose to be 15" and it was less than 12". The side overhangs were uneven. When my contractor went to the owners and General Manager, Mel, they were unwilling to work with us on the issue. Mel even was unresponsive. The salesman, Marco, was also terrible. I am now having to pick out new countertops and going with a new fabricator. This company is the worst I've ever dealt with. One again when you have problems, don't expect them to stand behind their services.