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Complaint Details
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Initial Complaint
09/16/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I went to ************ on May 24th - June 5th. I paid $686 to upgrade my seats. I paid an additional $153 US dollars to spend another night in The *************** because United canceled my flight. For the hotel, I was credited $79 back to my credit card, not the $153 US money I paid the hotel (United received a copy of my receipt.) The upgrade was honored going to ******; not returning home. From ******** to *************, I was on the last row of the plane with limited leg room (seat 53D). From ******* to *******, I was two rows from the last row (seat 35B). Neither was an upgrade. I received $229, not $343 (half of the $686). What can I do to receive what I paid? Thanks for helping!
Business response
09/18/2024
Good afternoon Im sorry for your bad experience during you're vacation. Im sorry I can not help you with this as you may see ********** is a Tree Service company , we do all kids of tree work. I would be very grateful if you could take this bad review of my page. If you should have any questions please call me at ********** ******** Vega
Thank you
Have a great day
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.