ComplaintsforThe Peach Truck
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Complaint Details
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Initial Complaint
07/12/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I purchased peaches in May scheduled for home delivery, to date I have not gotten them nor can I get a response from THE PEACH TRUCK. I have sent numerous emails, to which I received one reply that someone would be in contact with me, to date that has not happened. I called the # listed on their website it wrings busy all the time no matter the hour, I sent written letter to address they have on site for written contact, no reply. They sent me an email for when and where I could pick up order on June 26th, to which I replied I had ordered for home delivery, I forwarded copy of email from them with shipping information, I also told them I was not able to pick up order. This started May 1st, 2022, emails sent 5/2,3, 6/4,23,30, some of those dates include more than one email. I am still getting emails promoting their sales of products when I have not gotten what I already paid for, I want what I paid for or full return of my $50.00, and I would think they would apologize for treating a return customer this way, it amounts to take the money and run. I seriously doubt if I could still get peaches in condition to be utilized.Business response
07/21/2022
Consumer Response /* (2010, 6, 2022/07/20) */ I have heard from the company and gotten my money refunded. Thank you very much.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.